Supporting you on your health journey
Your health is about more than treating illness. It’s about helping you stay well, manage ongoing conditions, and make informed decisions about your care.
Alliance-Midmed offers a range of healthcare programmes designed to provide guidance, education and personalised support. Whether you’re managing a chronic condition, expecting a baby, or recovering from back or spinal problems, our Professional Nurses are here to help.
Support may include:
- Health coaching and education
- Explaining test results and treatment plans
- Guidance on medication and healthy lifestyle choices
- Help setting achievable health goals
- Ongoing support and progress monitoring
Our nurses are available to support members at the Family Wellness Centre, at the workplace where possible, or over the phone.
(Health Risk Assessment)
Knowing your key health numbers can help you identify potential health risks early and take better care of your wellbeing. Regularly check your blood pressure, blood sugar, cholesterol and Body Mass Index (BMI) to stay informed about your health.
Small lifestyle changes can make a meaningful difference. Stay active, choose nutritious foods, avoid smoking, limit alcohol and take your medication as prescribed.
Alliance-Midmed encourages members to complete a health assessment every six months. Book your free health check with the Alliance-Midmed nursing team and record your results in your KYN Passport.
Take charge of your health. Know your numbers today.
Download the Know Your Numbers Guide
Is this programme right for you?
Small lifestyle changes can make a big difference
The Lifestyle Programme is designed to support members living with chronic conditions such as high blood pressure, diabetes, high cholesterol, asthma, heart conditions, arthritis, and back or joint problems. It helps you take practical steps towards improving your health and reducing your risk of future complications.
Programme Requirements
What you’ll need to do
To get the most from the Lifestyle Programme and remain on the programme, you’ll be asked to take part in the following activities:
You’ll have assessments before, during, and at the end of the programme with a medical practitioner, dietitian, and biokineticist. These help track your progress and ensure you’re receiving the right support.
Attend monthly sessions with a biokineticist to review your progress, receive exercise guidance, and adjust your programme where needed.
Meet with a dietitian for an initial assessment, followed by consultations every 2 to 4 weeks to help you build healthy eating habits.
Attend one weekly weigh-in session at the Family Wellness Centre to monitor your progress and stay motivated.
Commit to your health
The programme works best when you actively participate. By attending your appointments, following your healthcare team’s advice, and making healthy lifestyle choices, you’ll give yourself the best opportunity to achieve lasting results
Supporting you every step of the way
Welcome to the Alliance-Midmed Maternity Programme. We’re here to support you through every stage of your pregnancy, from your first questions to life with your newborn.
Guidance you can rely on
Our Professional Nurses, based at the Middelburg office, are available to support you throughout your journey. Whether you need advice, reassurance, or help understanding your benefits, you can speak to someone who understands what you’re going through.
Contact us: 0860 002 101
Care throughout your pregnancy and beyond
Our nurses are here to support you:
- During pregnancy
- Through delivery
- After the birth of your baby
They can guide you on:
- Healthy lifestyle choices for you and your baby
- What to expect at each stage
- How to take care of your health before and after delivery
Support is available over the phone or in person.
To help you stay on track, our nurses have created a simple pregnancy to-do list to guide you through each stage.
Getting started
The first few months of pregnancy can feel overwhelming. Focus on small, supportive steps that help you take care of yourself and your baby.
What to do
Register for the Maternity Programme
Visit the Middelburg office or call 0860 002 101 to get started and access support from our nurses.
Take care of your body
- Eat balanced meals to help manage nausea
- Drink enough water throughout the day
- Get plenty of rest and try to go to bed earlier
Make healthy choices
- Stop smoking
- Avoid alcohol
- Reduce caffeine, especially coffee
Start your vitamins
Begin taking pre-natal vitamins. Speak to our nurses about what is covered once you are registered.
Make yourself comfortable
Your body is changing, so consider comfortable bras and underwear.
Talk about what’s ahead
Have open conversations with your partner about expectations, parenting, and support.
Finding your rhythm
By now, you may be feeling more settled and ready to prepare for what’s ahead. This is a good time to build healthy routines and start planning for your baby’s arrival.
What to focus on
Stay active and prepare for birth
- Consider joining a prenatal exercise or childbirth class
- Speak to our nurses for guidance on available classes
Keep track of your health
- Monitor your weight gain
- Visit the office regularly to stay on track
- Learn about your check-ups and tests during this stage
Strengthen your body
- Start pelvic floor exercises to support your body during and after pregnancy
Support your lifestyle
- Continue eating balanced, healthy meals
- Speak to our nurses about a suitable pregnancy diet
Prepare your family and home
- Help your other children understand and prepare for the new baby
- Start thinking about maternity clothing for comfort
Plan ahead
- Begin financial planning for your baby
- Discuss maternity leave with your HR department
Adjust your rest
- Start sleeping on your side for comfort and support
Preparing for your baby’s arrival
As you get closer to your due date, this is the time to focus on preparation and feeling ready for labour and life with your baby.
What to focus on
Monitor your baby
- Keep track of your baby’s movements and notice any changes
Stay on top of your care
- Attend your regular doctor visits, which may become more frequent
- Speak to our nurses if you need help understanding what to expect
Prepare for feeding
- Learn about breastfeeding and ask for support if you are unsure
Get your home ready
- Set up your baby’s room
- Organise clothing and essentials
Understand labour and birth
- Learn about the stages of labour
- Explore ways to manage labour pain
Get organised
- Pack your hospital bag in advance
- Make sure your baby car seat is ready and installed
Build your confidence
- Read up on baby care and what to expect in the early days
(Available when you are registered on the programme)
What’s included
Additional consultations are available with a GP, Specialist, or Midwife, over and above your normal consultation limits.
Limits:
- First 6 months: 1 consultation per month
- Months 7 and 8: 2 consultations per month
- Month 9: 1 consultation per week
Classes are covered when provided by a registered nurse, midwife, or qualified perinatal educator.
Covers routine scans during your pregnancy.
Limits:
- Up to 3 standard 2D sonars per pregnancy
Support for essential vitamins during your pregnancy.
Limits:
• 1 fill per month
Available when using a registered midwife at an approved birthing unit.
Pre-authorisation is required before admission.
Limits:
- Normal delivery: 2 nights and 3 days
- Caesarean section: 3 nights and 4 days
Supporting your child’s health
This benefit covers essential childhood immunisations as part of the Life Stages Benefit.
Limits:
- Cover is provided from birth up to 12 years of age
Maternity Programme Registration Form
Hospital Confinement & Home Delivery
- Pre-authorisation is required before admission.
- In an emergency, you must notify the Scheme within 72 hours.
- If this is not done, a R1 500 penalty will apply.
Maternity Gift
Mothers registered on the Maternity Programme will receive a maternity gift after the birth of their baby.
Newborn Registration
Important deadline: Your newborn must be registered on the Scheme within 30 days of birth.
Welcoming a new addition to the family
If you are the main member and have a baby, your newborn can be added to your Alliance-MidMed membership without waiting periods, provided they are registered within 30 days of birth.
What if a dependant on my membership has a baby?
If one of your registered dependants has a baby, the newborn is considered a third-generation dependant (grandchild) and different membership rules apply.
Alliance-Midmed requires every dependant to be directly linked to a principal member. This means that if your child is registered as a dependant on your membership and has a baby, the newborn cannot automatically be added to your membership as another dependant.
Have questions about registering dependants?
Contact our Client Services Team for help understanding the requirements and what documents you’ll need.
Helping you get the right care
This programme supports members who may require back, neck or spinal surgery.
Before surgery is considered, members are assessed against the Scheme’s clinical guidelines to ensure the most appropriate treatment pathway is followed. The programme also confirms that suitable conservative treatment has been completed where appropriate.
It also supports members experiencing ongoing or recurring lower back pain, helping them access the right care as early as possible.
Non-specific lower back pain refers to pain, stiffness or discomfort where there is no single identifiable cause. Symptoms may involve the joints, discs, muscles or other soft tissues in the lower back.
For more information, please contact 0860 002 101, option 3 or auths@alliancemidmed.co.za.
Need to apply for Back, Neck and Spinal Surgery?
Supporting you to manage your condition
Living with a chronic condition can be challenging, but you don’t have to manage it alone.
Our Professional Nurses support members living with conditions such as:
- High blood pressure (Hypertension)
- High cholesterol
- Diabetes
- HIV
- Cardiovasular disease
The programme includes:
- Know Your Numbers (Health risk assessments)
- Clinical support and follow-up
- Help understanding your treatment plan
- Medication guidance
- Healthy eating and lifestyle advice
- Support with routine monitoring and screening tests
- Referrals to healthcare professionals such as dietitians where appropriate
Our goal is to help you better understand your condition, stay on track with your treatment, and live a healthier life.
Supporting you throughout your cancer journey
A cancer diagnosis can bring many questions and uncertainties. The Alliance-Midmed Oncology Management Programme is designed to support you and your family throughout your cancer journey, while helping you access the appropriate care and treatment.
The programme provides multidisciplinary care and support across the different stages of cancer care, including:
- Prevention and early detection
- Diagnosis and registration
- Treatment and ongoing care
- Member education and wellness support
- Palliative care and support
Alliance-Midmed Professional Nurses are available throughout your cancer journey to provide guidance and support to you and your family.
If your doctor suspects that you may have cancer, further tests will usually be required to confirm the diagnosis. These may include blood tests, tissue sampling, scans and other investigations.
Once your diagnosis has been confirmed and you are preparing to start treatment, please contact the Alliance-Midmed Professional Nurses. This allows us to assist you with registration on the Oncology Management Programme and provide support throughout your treatment.
Alliance-Midmed works with a specialist oncology manager who coordinates your detailed treatment plan with your treating specialist.
For Medical Oncology, the Scheme follows the relevant guidelines and protocols of the Independent Clinical Oncology Network (ICON).
The following oncology services and treatments require pre-authorisation from the Scheme:
- Chemotherapy
- Radiotherapy
- Adjuvant therapy
- Oncology-related investigations
- Hormone inhibitors
Once you have successfully registered on the programme, the Scheme will fund the associated costs according to your agreed treatment plan and applicable Scheme rules.
Once you are registered on the Oncology Management Programme, approved oncology treatment is covered according to your agreed treatment plan and the applicable Scheme Rules, clinical protocols and benefit guidelines.
Oncology benefits may also be subject to Prescribed Minimum Benefit (PMB) requirements and the Scheme’s relevant managed care programmes.
For current benefit limits and detailed cover information, please refer to the latest Alliance-Midmed Benefit Guide.
