Talk to Us
Tel: 0860 002 101
Pre-Authorisations (Hospital Admissions)
auths@alliancemidmed.co.za
Address
Alliance-Midmed Medical Scheme
Family Wellness Centre,
Corner of Montagu and Chrome Street, Columbus Stainless, Middelburg, 1055
The Europe Assistance Call Centre has a medical doctor on duty 24/7/365.
- The doctor is a back-up for skilled agents and they can telephonically assist with any emergency.
- The team assists you telephonically while dispatching emergency personnel to you.
- The operators can deal with emergencies, including poisoning, electrocution, rape, shock and unconsciousness, etc.
Please send all contributions or questions to:
service@alliancemidmed.co.za
Complaints & Disputes Brochure
For member’s convenience staff will be available as follows:
Tel: 0860 00 21 01 |. 012 845 0080
Alliance-Midmed Medical Scheme
Family Wellness Centre, Corner of Montagu and Chrome Street
Columbus Stainless, Middelburg, 1055
Monday – Thursday: 07h00 – 17h00
Friday: 07h00 – 16h00
0860 00 21 01
Corner of Montaqu and Chrome Street, Columbus Stainless
0860 00 21 01
Office Block D, Columbus Stainless
0860 255 426
Dedicated Call Line
0860 00 2101, select option 3
0860 00 2101, select option 3
0860 00 2101, select option 3
0860 11 32 38
0860 119 553
www.mediscor.co.za
To view medicines paid by the scheme and co-payments
Tel: 0860 00 2101, select option 1
Email: service@alliancemidmed.co.za
0860 00 2101, select option1
WhatsApp: 060 070 3027
064 848 5007
0860 119 553
0860 002 101
(Members are welcome to visit the office as indicated. You are encouraged to make an appointment to ensure that the person whom you need to see is available.)
We’re here to help!
Our Member Support team is available Monday to Friday, 08:00 to 16:00.
If you contact us after hours, we’ll respond as soon as possible.
24-Hour Medical Emergency
0860 255426 (0860 ALLIANCE)
- Always present your membership card when receiving medical care
- Medical professionals are required to assist
in emergencies - Alliance-Midmed is a medical scheme,
not insurance
Scheme Call Centre
CALL: 0860 002 101
Hours: 07:00 to 16:30, Monday to Friday
After-hours membership confirmation is available on the same number.
For general queries after hours, please use the Member App or website.