Your health support, close to home
The Alliance-Midmed Family Wellness Centre is a dedicated space where you and your family can access personalised health guidance, clinical support, and ongoing care.
Conveniently located at the Corner of Montagu and Chrome Street, Columbus Stainless, our healthcare team is here to guide and support you throughout your healthcare journey.
We can assist with hospital pre-authorisation, help coordinate your care through case management, and provide ongoing support for members living with chronic and other health conditions through our disease management programmes.
Our team works closely with you, your doctors, and other healthcare providers to help ensure your care is well coordinated, clearly explained, and focused on your individual health needs.
Together, we’re here to help you feel informed, supported, and more confident in taking an active role in your health and wellbeing.
Need to book an appointment?
Stay informed about your health with a Health Risk Assessment (HRA). Our nurses can check important health indicators such as your:
- Blood pressure
- Blood glucose
- Cholesterol
- Body Mass Index (BMI)
These assessments can help identify potential health risks early and give you practical guidance on the next steps for your health.
Learn more about your key health indicators in our Know Your Numbers section.
Need help with a hospital admission or medical procedure?
Our team can guide you through the pre-authorisation process, help you understand what information is required, and assist with submitting your request to the Scheme.
Get personalised guidance to help you make healthier choices and better manage your health.
Our nurses can support you with lifestyle changes, chronic condition management, and practical steps towards achieving your health and wellness goals.
Meet the Team
You’ll be welcomed by a caring team that’s ready to support you.
The Family Wellness Centre team includes two Registered Nurses and one Enrolled Nurse, who also support members as Scheme Case Managers, as well as a Clinical Assistant and Receptionist to help with appointments and general enquiries.
The Centre is maintained to provide members with a clean, safe, and comfortable environment.
Appointments are available for Health Risk Assessments, pre-authorisation support, and lifestyle and wellness consultations.
Call: 0860 002 101, option 3
Visit: Speak to Ntombi at the Family Wellness Centre reception
Nursing and HRA hours: Monday to Thursday: 08:00 – 14:00, Fridays: 08:00-12:00
We’re making it even easier to access support.
A new online booking system is coming soon, allowing you to conveniently schedule selected appointments from your computer or mobile device.
Health screening including blood glucose, cholesterol, blood pressure and BMI.
One-on-one assistance with your hospital admission and pre-authorisation request.
Personalised lifestyle and chronic condition guidance.
Call 0860 002 101, option 3
Appointment only.
We’re here to help!
Our Call Centre Support Team is available Monday to Friday 07:30 – 16:30.
If you contact us after hours, we’ll respond as soon as possible.
24-Hour Medical Emergency
0860 255426 (0860 ALLIANCE)
- Always present your membership card when receiving medical care
- Medical professionals are required to assist
in emergencies - Alliance-Midmed is a medical scheme,
not insurance
Scheme Call Centre
CALL: 0860 002 101
Hours: 07:30 – 16:30, Monday to Friday
After-hours membership confirmation is available on the same number.
For general queries after hours, please use the Member App or website.